ISS (One-pager): Guidance maintained after Q1 trading update and share buybacks continue
Read the latest ISS One-pager following the Q1 2025 trading update, where the global workplace and facility services provider delivered organic growth of 4.3%, supported by continued pricing discipline, strong above-base project activity, and a slight improvement in customer retention to 94%. The result reflects stable execution across regions, with solid growth in Northern and Central & Southern Europe, while the Americas remained impacted by deliberate contract exits in 2024.
ISS reconfirmed its full-year 2025 guidance of 4–6% organic growth, an operating margin above 5%, and free cash flow of more than DKK 2.4 billion. The FCF outlook includes potential upside to above DKK 3 billion if the legal case against Deutsche Telekom for DKK 600m is successful. Shareholder returns remain a key focus, with ISS progressing on its DKK 2.5 billion share buyback program announced in connection with the 2024 annual results.
Disclaimer: HC Andersen Capital receives payment from ISS for a Digital IR / corporate visibility subscription agreement. Philip Coombes 09 May 2025 14:56, updated 12 May 2025 10:18
ISS
ISS is a service company that offers services in cleaning, security, and catering. Examples of services include maintenance and supervision, floor care and window cleaning, plant decoration, and telephony services. Customers are found in most industries and on a global level, with the largest operations in the Nordic market. The company was founded in 1901 and is headquartered in Søborg, Denmark.
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