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LeadDesk: Customer communication cloud floats deeper into Europe

LEADDExtensive research2021-10-06 10:52
Antti LuiroHead of Nordic ER Development, Analyst
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LeadDesk is a European SaaS software company whose product enhances the sales and customer service of companies. In recent years, the company has grown decisively in the cloud revolution on the strongly growing European market. With a strategy that utilizes acquisitions and in the market tailwind, we see good drivers for growth in coming years. Acquisitions limit short-term organic growth, whose future slope will only become clear over time. Following estimate revisions, we feel, the current valuation (2022e EV/S 3.9x) still offers sufficient return expectation compared to the risks

LeadDesk operates in the IT sector. The company operates as a technical developer of software solutions. The solutions are used for analysis and processing of customers' sales and support functions. The largest operations are found in the Nordic market, where the customers consist of small and medium-sized business customers. The head office is located in Helsinki.

Read more on company page

Key Estimate Figures2021-10-05

202021e22e
Revenue13.825.931.9
growth-%11.7 %88.0 %23.0 %
EBIT (adj.)0.42.22.6
EBIT-% (adj.)3.2 %8.3 %8.2 %
EPS (adj.)0.070.280.35
Dividend0.000.000.00
Dividend %
P/E (adj.)516.212.910.2
EV/EBITDA94.05.84.1

Forum discussions

Here are Frans’s comments on LeadDesk’s recent acquisition​ Inderes – 21 Jul 26 LeadDesk ostaa Telian ACE-alustan houkuttelevan oloisilla ehdoilla...
7/21/2026, 6:16 AM
by Sijoittaja-alokas
7
You don’t get quality for cheap. Sometimes it feels like companies are just buying revenue, justifying it by claiming that profitability will...
7/20/2026, 7:59 AM
by Juippi
3
Could it be a case of FAS accounting for Leaddesk?
7/20/2026, 7:51 AM
by Mainari
1
I can’t find the EV/Revenue (TTM) ratio, but at a glance, it looks quite cheap. The Swedish market is in an excellent growth phase; if they ...
7/20/2026, 7:25 AM
by omatrahat
5
Inderes SISÄPIIRITIETO: LeadDesk ostaa Telian contact center -ohjelmistoalustan ACE:n... LeadDesk Oyj:n yhtiötiedote 20.7.2026 kello 9.00 SIS...
7/20/2026, 6:55 AM
by Harvasepäivä
9
This sector is one of LeadDesk’s clear strategic customer areas. Of course, the company already has, in my estimation, a reasonable market share...
7/2/2026, 1:15 PM
by Frans-Mikael Rostedt
5
@Frans-Mikael_Rostedt Are you aware of what the largest scale tenders in the Nordic social and healthcare sector are that LeadDesk could potentially...
7/2/2026, 9:46 AM
by Putti
4